At Blue Digital Media, we strive to provide exceptional design, development, IR & PR services to our clients. We value customer satisfaction and aim to ensure a positive experience throughout the entire process. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the guidelines for requesting a refund and the conditions under which refunds will be considered.

Eligibility for Refund:

• Refunds may be requested within 3 days from the date of project initiation.
• The request must be made by the original client who purchased the services from Blue Digital Media.
• The request must be accompanied by a valid reason for seeking a refund.

Non-Eligibility for Refund:

• Refunds will not be granted if the project has been completed and delivered to the client.
• Refunds will not be provided for services that have already been utilized or consumed.
• Refunds will not be granted if the client fails to provide the necessary information or cooperation required for project completion.

Refund Process:

• To request a refund, the client must contact Blue Digital Media via email at [email protected]and provide the relevant details of the request.
• The request will be reviewed by our team, and a decision will be communicated to the client within 3 business days.
• If the refund is approved, the client will receive the refund amount via the original payment method within 7 business days.

No Refunds after Project Initiation:

• Once the project has been initiated or commenced, no further refunds will be granted.
•  Project initiation includes any work, design, or development that has been started or completed by Blue Digital Media.
• This policy ensures fairness and aligns with the nature of the services provided.

Partial Refunds:

• In certain cases, Blue Digital Media may offer partial refunds based on the specific circumstances of the request.
• The amount of the partial refund will be determined by our team after considering factors such as project progress, resources utilized, and time invested.

 

Modifications to the Refund Policy:

• Blue Digital Media reserves the right to modify or amend this Refund Policy at any time.
• Any updates or changes to the policy will be effective immediately upon posting on our website.

Please note that this Refund Policy is specific to Blue Digital Media and applies only to design and development services provided by our company.

For any further inquiries or clarification regarding our refund policy, please contact us at +91 7894847582.

 

We appreciate your trust in our services, and we are committed to addressing any concerns and resolving them to the best of our abilities.